Return & Exchange Policy

·         We want you to love the jewellery you purchase from us. If you are not completely satisfied with your order, we are here to help.

·         Return Policy
You may request a return within 3 days of receiving your order. To be eligible for a return, the item must be unused, unworn, and in its original packaging.

·         Exchange Policy
If you wish to exchange your product for another design, you can request an exchange within 3 days of delivery. The product must be in the same condition as received.

·         Non-Returnable Items
Certain items may not be eligible for return or exchange due to hygiene or customization reasons.

·         Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos of the item and packaging so we can resolve the issue quickly.

·         Return Shipping
Customers may be responsible for return shipping charges unless the product received is damaged or incorrect.

·         Refund Process
Once we receive and inspect the returned item, we will notify you about the approval of your refund. Approved refunds will be processed within 5–7 business days.

·         For any return or exchange requests, please contact our support team with your order number and details.